Salt City Transit
University Thesis
Service Designer
2019 - 2020
Myself
/Project
/Role
/Timeline
/Stakeholders
/Tools
Salt City Transit
University Thesis
Service Designer
2019 - 2020
Myself
/Project
/Role
/Timeline
/Stakeholders
/Tools
Salt City Transit
Salt City Transit
/project
/project
University Project
University Project
/role
/role
Self Guided Thesis
Self Guided Thesis
/timeline
/timeline
2 Semesters
/stakeholders
/stakeholders
SUIID
SUIID
/tools
/tools
Salt City Transit
/project
University Project
/role
Self Guided Thesis
/timeline
2 Semesters
/stakeholders
SUIID
/tools
The Problem:
The Problem:
The Problem:
Transportation in Syracuse is more than a mobility challenge—it is a community challenge. Existing infrastructure prioritizes individual vehicle use, creating barriers between neighborhoods while contributing to environmental degradation and reduced opportunities for physical activity.
By reimagining mobility as a shared civic experience, Syracuse can create a transportation network that moves people while strengthening the city itself.
Transportation in Syracuse is more than a mobility challenge—it is a community challenge. Existing infrastructure prioritizes individual vehicle use, creating barriers between neighborhoods while contributing to environmental degradation and reduced opportunities for physical activity.
By reimagining mobility as a shared civic experience, Syracuse can create a transportation network that moves people while strengthening the city itself.
Transportation in Syracuse is more than a mobility challenge—it is a community challenge. Existing infrastructure prioritizes individual vehicle use, creating barriers between neighborhoods while contributing to environmental degradation and reduced opportunities for physical activity.
By reimagining mobility as a shared civic experience, Syracuse can create a transportation network that moves people while strengthening the city itself.
A survey of Commuters in Syracuse found:
A survey of Commuters in Syracuse found:
The Problem:
Transportation in Syracuse is more than a mobility challenge—it is a community challenge. Existing infrastructure prioritizes individual vehicle use, creating barriers between neighborhoods while contributing to environmental degradation and reduced opportunities for physical activity.
By reimagining mobility as a shared civic experience, Syracuse can create a transportation network that moves people while strengthening the city itself.
A survey of Commuters in Syracuse found:
How might we redesign Syracuses commuter infrastructure to better unify the vast array of communities that exist within a city?
How might we redesign Syracuses commuter infrastructure to better unify the vast array of communities that exist within a city?
How might we redesign Syracuses commuter infrastructure to better unify the vast array of communities that exist within a city?
(02)
Mind Map
Mapping out the ins and outs of Syracuse transit infrastructure.
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Mapping out the ins and outs of transit infrastructure.
(02)
Mind Map
Mapping out the ins and outs of Syracuse transit infrastructure.
(04)
Stakeholder Interviews
(03)
Stakeholder Interviews
Testing my assumptions, speaking with community stakeholders, and checking temperature on lived experience in the city.
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Testing my assumptions, speaking with community stakeholders, and checking temperature on lived experience in the city.
Marteen Jacobs
Marteen Jacobs
Marteen Jacobs
"Reviving the Erie Canal would be wonderful, however it was filled in because it was a hazard to public health."
"Reviving the Erie Canal would be wonderful, however it was filled in because it was a hazard to public health."
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Cindy Paikin
Cindy Paikin
Cindy Paikin
"What I would really love to see is the university teaching first year students to be more in touch with the greater Syracuse Community."
"What I would really love to see is the university teaching first year students to be more in touch with the greater Syracuse Community."
Matthew Finn
Matthew Finn
Matthew Finn
"What does it mean to better serve? And for to whom will the service be better?"
"What does it mean to better serve? And to whom will the service be better?"
Brittany Berry
Brittany Berry
Brittany Berry
"What Syracuse needs is to bridge the gap between the University and the full-time residents of this city."
"What Syracuse needs is to bridge the gap between the University and the full-time residents of this city."
Land Use Study
Looking from 2 miles above Syracuse city limits and visualizing how public spaces are utilized.
Slide 1: Road Usage (major and minor)
Slide 2: Parking Lots (indoor and outdoor)
Slide 3: Green Spaces
Land Use Study
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Land Use Study
Looking from 2 miles above Syracuse city limits and visualizing how public spaces are utilized.
Slide 1: Road Usage (major and minor)
Slide 2: Parking Lots (indoor and outdoor)
Slide 3: Green Spaces
Land Use Study
Looking from 2 miles above Syracuse city limits and visualizing how public spaces are utilized.
Slide 1: Road Usage (major and minor)
Slide 2: Parking Lots (indoor and outdoor)
Slide 3: Green Spaces
Insights
Insights
Syracuse, like most American cities, is missing intentional public spaces.
Syracuse, like most American cities, is missing intentional public spaces.
Syracuse, like most American cities, is missing intentional public spaces.
The Syracuse University community is out of touch with the greater
Syracuse community.
The University students are out of touch with the greater community.
The Syracuse University community is out of touch with the greater
Syracuse community.
What percentage of incomes being generated within the city of Syracuse being reintegrated into the city economy?
Is the money being made in Syracuse by city employees walking out of it at 5pm?
What percentage of incomes being generated within the city of Syracuse being reintegrated into the city economy?
Travel and public transportation affects more than just a bus route.
Travel and public transportation affects more than just a bus route.
Travel and public transportation affects more than just a bus route.
Whitespaces
Whitespaces
Teardown of
I-81 through the
City of Syracuse
Teardown of I-81 through the middle of Syracuse
Reimagining of
Public Spaces
Reimagining of
Public Spaces
Reimagining of public spaces
Connecting The
University Community
With Greater Syracuse
Bridge the connection between university community and the local community
(04)
User Interviews
(03)
Stakeholder Interviews
I did a photo collage study thing i need to check my book but I primarily spoke with SU students who take the bus daily
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I did a photo collage study thing i need to check my book but I primarily spoke with SU students who take the bus daily
Adam J.
Adam J.
"Getting to campus is easy enough, but getting to a grocery store or anywhere outside downtown takes way longer than it should."
"Getting to campus is easy enough, but getting to a grocery store or anywhere outside downtown takes way longer than it should."
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Omar E.
Omar E.
"If the stations felt cleaner, brighter, and safer, I'd probably choose the bus more often instead of asking friends for rides."
"If the stations felt cleaner, brighter, and safer, I'd probably choose the bus more often instead of asking friends for rides."
Jeremy M.
Jeremy M.
"I don't have a car, so the bus isn't optional for me. When it's unreliable, I end up late for work, class, or both."
"What does it mean to better serve? And to whom will the service be better?"
Chris T.
Chris T.
"The buses are packed between classes, and there's nowhere comfortable to wait when it's snowing. It feels like riders weren't really considered."
"The buses are packed between classes, and there's nowhere comfortable to wait when it's snowing. It feels like riders weren't really considered."
Insights
Insights
Syracuse, like most American cities, is missing intentional public spaces.
Syracuse, like most American cities, is missing intentional public spaces.
Syracuse, like most American cities, is missing intentional public spaces.
The Syracuse University community is out of touch with the greater
Syracuse community.
The University students are out of touch with the greater community.
The Syracuse University community is out of touch with the greater
Syracuse community.
What percentage of incomes being generated within the city of Syracuse being reintegrated into the city economy?
Is the money being made in Syracuse by city employees walking out of it at 5pm?
What percentage of incomes being generated within the city of Syracuse being reintegrated into the city economy?
Travel and public transportation affects more than just a bus route.
Travel and public transportation affects more than just a bus route.
Travel and public transportation affects more than just a bus route.
System Requirements
(04)
System Requirements
(04)
Heating and Cooling Systems Diagram
(05)
Map
Transit Map
Transit Map
A transit map of Syracuse inspired by Massimo Vignelli's 1972 NYC Subway Map. I studied the most popular transit points, then compiled that data, as well as city and neighborhood boundaries, to make this map.
A transit map of Syracuse inspired by Massimo Vignelli's 1972 NYC Subway Map. I studied the most popular transit points, then compiled that data, as well as city and neighborhood boundaries, to make this map.
A transit map of Syracuse inspired by Massimo Vignelli's 1972 NYC Subway Map. I studied the most popular transit points, then compiled that data, as well as city and neighborhood boundaries, to make this map.
Want to see more?
Want to see more?
SHKR
SHKR
A social media app designed for streamlining the NYC morning commute.
SHKR
A social media app designed for streamlining the NYC morning commute.
Roomease
SCMT
Roomease
An app designed to streamline chore assignments and nipping potential household tensions in the bud.
An app designed to streamline chore assignments and nipping potential household tensions in the bud.
An app designed to streamline chore assignments and nipping potential household tensions in the bud.